Privacy Policy

Last updated: December 1, 2024

ObtainMeans ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at obtainmeans.com and use our services.

1. Information We Collect

We collect information you voluntarily provide to us when you submit forms on our website, contact us, or engage with our services. This includes:

  • Personal Identification Information: Full name, email address, and phone number.
  • Property Information: Property address, property type, estimated value, condition, current mortgage status, and reason for selling.
  • Communication Records: Records of your communications with us via phone, email, or SMS.
  • Technical Data: IP address, browser type, operating system, referring URL, and pages visited (collected automatically via cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:

  • Evaluate and prepare fair cash offers for your property.
  • Communicate with you about our services, your inquiry, and any offers.
  • Follow up via phone, SMS text message, and email regarding your property inquiry.
  • Provide our motivated seller lead generation services to investor clients (we do not sell your personal data to third parties for unrelated purposes).
  • Improve our website, services, and marketing.
  • Comply with legal obligations.

3. SMS Text Messaging Consent

By providing your phone number and submitting any form on this website, you consent to receive SMS text messages from ObtainMeans regarding your property inquiry, our services, and related communications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for assistance.

Your consent to receive SMS messages is not a condition of any purchase or use of our services. You may withdraw your consent at any time by replying STOP to any text message you receive from us or by contacting us directly at obtainmeans@gmail.com.

4. TCPA Compliance

ObtainMeans complies with the Telephone Consumer Protection Act (TCPA). By submitting your phone number through our website, you expressly consent to be contacted by ObtainMeans at that number using automated or prerecorded technology, text messages (SMS), and/or calls, even if your number is on a Do Not Call registry.

This consent is not required as a condition of any purchase. You may revoke your consent at any time by:

  • Replying STOP to any SMS from us
  • Calling us at (919) 582-5062
  • Emailing us at obtainmeans@gmail.com

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information with:

  • Service Providers: Third-party vendors who assist us in operating our website and conducting our business (e.g., CRM platforms, email providers, SMS providers).
  • GoHighLevel: We use GoHighLevel as our CRM system. Your information may be stored and processed within GoHighLevel's platform. See GoHighLevel's Privacy Policy for details.
  • Facebook (Meta): We use Facebook's advertising platform to run targeted ad campaigns. Aggregated and anonymized data may be shared with Facebook for ad targeting and reporting.
  • Google Analytics: We use Google Analytics to understand website usage patterns. This service collects anonymized usage data.
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal processes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

We use:

  • Essential Cookies: Required for the website to function.
  • Analytics Cookies: Google Analytics to understand usage patterns.
  • Marketing Cookies: Facebook Pixel and similar tools for ad targeting and conversion tracking.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:

  • Contact and property inquiry data: Up to 3 years from last contact.
  • Closed transaction records: As required by applicable law (typically 7 years).
  • Marketing opt-out records: Maintained indefinitely to honor your preferences.

You may request deletion of your personal data by contacting us at obtainmeans@gmail.com. We will fulfill reasonable deletion requests subject to any legal retention requirements.

8. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. California Residents — CCPA Notice

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request deletion of your personal information, subject to certain exceptions.
  • Right to Opt Out of Sale: We do not sell personal information. However, you may contact us if you have concerns.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any CCPA rights.

To exercise your CCPA rights, contact us at obtainmeans@gmail.com with "CCPA Request" in the subject line.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete it immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date. Your continued use of our website after any changes constitutes acceptance of the updated policy.

13. Contact Us for Privacy Matters

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

ObtainMeans

823 South Plum Street

Durham, NC 27701

Email: obtainmeans@gmail.com

Phone: (919) 582-5062

By using obtainmeans.com, you acknowledge that you have read and understood this Privacy Policy.